Student Assistant for Nordic Support

Company Description With more than 2,700 employees, Deloitte is the largest audit and consultancy firm in Denmark. We tailor solutions across Audit, Tax, Financial Advisory Services, Enterprise Risk Services, Technology, and Transformations. Do you have experience with customer service, and want to deliver high-level service to employees in a global company? Do you thrive in a dynamic environment with many different tasks and desire to work in an organization with many possibilities? Then you might be our new student assistant at Nordic Support. Our Team You will join the Nordic Support team which consists of 26 talents across the Nordics, and a broad collaboration with Deloitte's employees. Our Nordic Support team currently includes colleagues across Denmark, Sweden, Norway, Finland, and Iceland, and we have recently transformed from local support desks to a centralized entity to support our end-users across all the Nordic countries. This is a new and exciting journey that you will also be a part of. We offer support of processes across our Nordic offices and various business areas. This includes everything from digitization to communication, technology, and infrastructure as well as strategy, business development, program management, and project management. Job Description Exciting tasks awaits you You will support our employees across the Nordic countries. Your position includes IT support and tasks of a diverse nature, such as: Optimization and strengthening of our Deloitte systems and applications Assist in setting up computers and installation of software Support the Nordic end-users by phone, e-mail, and physical inquiries in our office Identify and diagnose hardware and software issues Experience & develop documentation of processes and knowledge-sharing Work with technical issues As a Nordic Support student assistant, you value professionalism and high-quality service, by ensuring that all Deloitte employees receive the best user experience every time. Depending on your skills and drive, there is a great opportunity to influence the content and responsibility of the position. Your weekly working hours are approximately 12 to 15 hours. The distribution of working time can be agreed flexibly depending on your studies. The hours are typically distributed over 2 days a week. An agreement is made regarding working hours, and we are of course flexible during exam periods. However, you will typically be part of the daily shift schedule between 16.00 and 20.00 on weekdays, and from 09:00-17:00 on the weekend. Qualifications We are looking for a positive, open-minded, and very structured student assistant who can work independently but also as a team player. Your tasks will require good communication skills. You master English on a high level both in writing and speech, as we work in an international organization. Furthermore, you are someone who demonstrates the following: A broad knowledge of the MS Office suite. Quick learner who wants to be c